Research Project

Research Project

Student Name : HimaliGinigePalihawadana
Student tour (ID): HG7380SR
Date: September 2011
Name of Lecturer: Mr. maestro Leroy



Acknowledgement
hither I would like to thank my senior lecturer Mr. Victor Seedman for cooperation, advise, constant guidance and comments on my thesis. I alike(p)ly thank the managers of The Savoy for their valuable time for tolerant the opportunity for an interview. A big thank you to all the staff members in the hotel for completing the questionnaire enabling me to finalise my project.
Further I am very grateful to the guest relations department for giving me the corporeal client details in order to persist in with the customer research
I take this opportunity to thank the corporate customers and all the other who contributed in competing my project.

Research Title
What promotional dodge hospitality industry can use to target colorise market?
Introduction:
Today the hospitality industry represents an essential sector of the global economy whilst playing a remarkable role in the economies of the countries. Hospitality has always been the most evoke and the most profitable business in United Kingdom.



Nowadays, we can
happen a great number of competing appointment facilities or restaurants passim the country that want to attract as many customers as possible. However, all their operations tend to become very similar to each other. The crucial difference becomes service usually in the form of personal service. Understanding the importance of service is therefore vitally important. Good service leads to the customers blessedness and loyalty which should be the first priority for the operators of any accommodation facility or restaurant. Only those who understand the consequence of customer satisfaction can be successful and profitable.

Hospitality Industry
define the Hospitality Industry
When we think of the hospitality industry, we usually think barely of hotels and restaurants. However,...If you want to get a full essay, order it on our website: Ordercustompaper.com



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