CASE STUDY: LINCOLN HOSPITAL
The Company/Institution. Lincoln infirmary is a tertiary hospital offering hospital make out and services as evidence by the presence of specialists such(prenominal) as surgeons and facilities that provide operation room services, completely staffed with mettle round caliber medical practitioners and support staff. Having existed for over 13 years, testify by the tenure of its veteran OR Director, it has been in public for a signaliseificant amount of time perhaps owe to its tradition and its dedication to service for the community and the customers they serve.
Issues Confronting the Hospital. Perhaps the disruption between doctor and nurses and staff have been in that respect for some time but it has never surfaced as evidently as when the newly appointed Chief of Surgery finds himself at odds with the OR Director.
Symptoms of the hostile and uncooperative working environment accept high turnover of staff, scheduling issues, service delays, and divided staff.
The Intervention. An ternion party OD practitioner is invited to intervene and uncover the existing issues surrounding these workplace symptoms.
It is safe to say therefore that each the presence of an HR practitioner was lacking or that there was a stronger argument to bring in a trey party to intervene in order to provide more(prenominal) objectivity and credibility to handle and resolve the case at hand.
The cooperation and participation of the two warring parties is a positive sign of the credibility and trust they have given to the OD Practitioner and is a good first step that indicates that both parties ar willing to explore a more workable resolvent to the case.
The presence of two Vice Presidents is likewise commendable in the conflict resolution as this means top instruction is showing its support and is driving a clear center of accountability from the two warring parties to uphold what has been agreed upon.
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