Global Communications Benchmarking

Running head: GLOBAL COMMUNICATIONS BENCHMARKING Global communications Generic Benchmarking University of Phoenix Over any Analysis: Global Communications Three eld ago Global Communications was flourishing, with stock prices thriving at $28 per share they were on top of the world. Now, cable companies conduct entered the telecommunications industry providing customers complete communication solutions. Faced with extinction in the telecommunications industry, Global Communications must(prenominal) re-invent themselves to stay competitive, become a leader once again in the industry, and become a global entity. In put together to move forward cost-cutting measures must be taken. Their senior steering team has developed an aggressive approach to remedy their situation. This approach consists of two key elements; outsourcing the practiced call centers to India and Ireland and restructuring and down-sizing their domestic workforce. Both approaches ordain result in the company taking extreme risks scarce hopefully, realizing their goal of graceful competitive and going global. The lay-offs affect non only the employees, but their union as well. The union refuses to buy into this new dodging because they were non involved in the decision-making process.

Further, the last communication from them is that they will be seeking recourse through the government and all other available resources (University of Phoenix, 2008). The restructuring or down-sizing will involve employees not only relocating but also taking an average of 10 % pay cut. These pay cuts will lower employees morale and occupancy satisfaction. Global Communications leadership team is unforced to take the risks involved in re-inventing the company so that they fecal matter become global. A risk occurs when in this case, the senior management team, estimate the likelihood of various consequences, but still does not know with certainty what will happen (Bateman & Snell, 2004, p.6). If their decision or approach is... If you want to get a full essay, order it on our website: Ordercustompaper.com

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