Office Management – Assessment 1

Levels of Decision Making Overview Strategic decisiveness making is when conclusivenesss ar made to determine the long term direction of an organisation at the highest level indoors the organisation. According to Gregory Hamel (Hamel, G. 2008) (Sm entirely business, 2012) Strategic finding making is an on-going work out that take aways creating strategies to extend to goals and altering strategies based on observed outcomes. Operational stopping point making is a short term decision made within an organisation which involves the day to day running of the organisation. These short term decisions atomic number 18 usually made by the office wieldr.According to Npower (Business Case Studies) Often these decisions ar administrative in nature and commode be implemented apace and tend to carry a little risk and are little scale, moreover are never the less important choices that people commence to make to fulfil their role. Strategic Decision Implementing that laptops are to be put on by partners season out of the office would be a strategic decision. There are lots of problems with the partners being out of the office and with the use of laptops as intercourse tools this pass on provide a direct tangency in the midst of the office cater and the partners.I believe that this is a strategic decision as with the right patternning and bring offing the development this could really be a step forward for Classic Interiors because work can be exchange between partners and the office and messages can be passed on effectively centre that there wont be a build-up of work or office rung with no work and communication between everyone will be made a lot easier. Operational Decision Stipulating a lunch time for each staff member would be an organisational decision. The stream system for lunch time is not convenient as the employees point to decide when they go as long as one of them is in the office.I believe this is an operational decision because i f affects the day to day running of the organisation. If the administrators were do a lunch hour each they would have to stick to it and buzz off used to working alongside the time set. Role of Office managing director Operational Planning Process As the office manager my role in establishing a new routine for lunch hour would be to organise a conflux to communicate the proposed changes with administrators and gain their views. Then I would create a plan to put forward to the administrators and partners.When a decision has been reached and the new plan is put into action I would have to oversee the progress of the plan gathering feedback at every opportunity. Issues There is add frustration between partners and administrators due to the partners carrying out task they believe the administrators could be doing which would free up more time for the partners. The consequence to this would be to for all administrators to be studyed how to use the specialist interior design softwa re, this would change them to alleviate the work load from the partners and feel more involved in the design side of their work.This would deally be time go through to train the administrators but the overall outcome would be beneficial to the company. The relationship between partners and the administrators is suffering due to the partners being out of the office as communication is often via short telephone messages and emails which has led to information being mis-communicated. The solution would be to introduce the use of PDAs (Personal digital Assistants) for partners to be able to communicate with administrators.This would enable the administrators to contact the partners if a problem arises while carrying out work so that no mistakes are made and as well they would be able to check their diaries to make appointments without the chance of double booking. flash bulb messaging could also help with communication as they are legitimate instantly and can be replied to in seco nds. Financial Planning and budgetary Control Financial Planning According to Jim Priebe (ehow) A fiscal plan is like a blue print. It is a description of what you compulsion to achieve and the tools you need to achieve it.Financial grooming is the process of asking questions to ensure that you manage your risk against unexpected events. Managers need to be able to exercise rig over the organisation that they manage to make sure that financial plans are being achieved both for the long term and the short term. Benefits of financial planning are 1 Reducing the risk of a financial crisis. 2 Allows you to understand how each financial decision made affects other areas of finance. Barriers of financial planning are 1 It can be time consuming 2 Can be costly as will involve accountants. Budgetary ControlBudgetary construe is precise control of an organisations operations through origination of standards and targets concerning income and expenditure. Continuous monitoring is required to be effective. Benefits of budgetary control are 1 Coordinates activities across departments. 2 Provides a record of organisational activities. Barriers of budgetary control are 1 Budgets can demotivate staff. 2 May cause contestation for resources. Effective committee Delegation is the distribution of tasks by the office manager. boastful responsibilities to employees to carry out the work but the work will take a breather liable to the office manager.When delegation is carried out properly very estimable results and high productivity can be achieved. The Process of Delegation Delegation can be very difficult. The process of delegation is 1 designate the task 2 Select the Individual 3 Explain what essential be achieved (clear instructions) 4 Discuss requirement to completion 5 retain a deadline 6 Be there for support 7 invariably give feedback Benefits Time oversight would be a benefit of delegation as this would allow partners to delegate work so that they have a mor e manageable work load.Delegating tasks will motivate staff and increase productivity. Barriers Forcing someone to do a task that they dont want to or are not capable of would be a barrier, this can be seen in the case study when Izzy asked one of the administrators to just pursue what had been done before. This lead to the administrator getting upset and Izzy feeling futile to approach anyone else. This could have been avoided by management setting out a procedure for staff to follow and allocating the task to someone suitable.Confusion about who is in the long run responsible for tasks is a barrier to effective delegation, this can be seen in the case study as partners are frustrated because they believe that judicature is responsible for some of their tasks. This can be corrected by dressing administrators to make the delegation process easier. lead Models I think Tomi uses democratic leaders. As Tomi involves the staff in the decision making process of meeting generation and encouraged staff to offer their opinions which made the administrators feel like what they said mattered.I believe Izzi uses Autocratic Leadership. When Izzi was in charge she would decide the times of meetings even when it was inconvenient to the others meaning work started to suffer which she then feeling they could not manage and devised a new procedure which is hopeless but Izzi cannot see this. Staff find it difficult to communicate with her. Autocratic Leadership works where there is no need for input on the decisions and parliamentary leadership works when a leader seeks help and guidance from staff to make decisions.Democratic leadership The impact of this leadership way is that it gives staff a voice and they are able to communicate better with management. Democratic leadership style encourages better cooperation and motivates staff because they feel well informed in everything that affects their work. Autocratic Leadership The impact of this leadership style is tha t it fails to motivate staff and they feel forced to do things managements way although It is not always the trump way and staff become stressed being pushed.Autocratic leadership style encourages no communication between staff and management as management make all the decisions based on what they feel is best for the organisation. References Hamel, G. (2008) What is strategic Decision Making http//smallbusiness. chron. com/strategic-decision-making-23782. html Npower. Developing people through decision making http//businesscasestudies. co. uk/npower/developing-people-through-decision-making/tactical-decisions. html Priebe, J. What is the purpose of Financial Planning http//www. ehow. com/info_7755005_purpose-financial-plan. html