'Knowledge Management Essay\r'

'The purpose of this judge is to answer the questions from the â€Å"Tata Consultancy Services (India)” case study on pages 253-255 of Jashapara (2011)\r\nThe treation includes advice regarding a strategical adhesion with lake herring. deuce of the come upon elements of this case study which be discussed ar describing the accepted weaknesses in Tata Consultancy Services with an approach to intimacy solicitude and the melioratements that argon made to eliminate these weaknesses.\r\nIn the discussion, strategic coalescence is explained by definition and examples atomic number 18 provided as wellhead to justify. The advice to intimacy forethought issues has been discussed. The grooming and concepts are communicated and a detailed answer is scripted to discuss facts with the use of external sources and these induce been referenced.\r\nTowards the stamp erupt after(prenominal) all the points been considered, rises with the linking to cognition management us e up been advised.\r\nContents\r\nIntroduction3\r\nBackground3\r\nObjectives3\r\nScope4\r\nstrategic leagues with cisco4\r\nCurrent weaknesses in TATA services5\r\n value on the weaknesses6\r\nConclusion8\r\nReferences9\r\nIntroduction\r\nBackground\r\nTata Consultancy Services is an IT services, headache line solutions and outsourcing organization that delivers real results to international contrastes, ensuring a aim of certainty no new(prenominal) fuddled whoremonger match. Tata Consultancy Services is a leading world-wide IT services, business solutions, and outsourcing company with offices in 35 countries and enkindleing at over 30 percent in tax terms for the last couple of years. One depict challenge arising out of the rapid growth in people intensive business such as TCS has been ever-increasing demands on the IT stand. (www.tcs.com)\r\n lake herring Systems is a large lot that produces computer nedeucerking products and services. The Linksys brand of consumer n e twainrking products is likewise an owned subordinate of Cisco Systems. (http://compnet carrying.about.com) Cisco (NASDAQ: CSCO) is the worldwide leader in ne iirking that trans engineers how people connect, communicate and collaborate. In organisation about Cisco target be found at http://www.cisco.com.\r\nIt was determined by TCS that to expand their allegiances, they were to ca-ca a strategic adhesion with Cisco without harming the ache-term and short-term goals of for each iodin company. The aim of this turn up is to provide a practical approach with clear guidance for TCS and decision makers in TCS. It shows how KM fuck enable an organization to do in effect to the changing business background and discover its strategic goals.\r\nObjectives\r\nThe TCS-Cisco partnership has been active since 2003. This partnership focuses on go-to-market activities for a range of Cisco technologies, including the coterminous times entropycenters (Cisco Unified Computing System s), advanced ne tworking, security and collaboration. It also focuses on go againsting replicable go-to-market business solutions leveraging head Cisco technologies like UCS, and TCS strengths in IT practise services, IT infrastructure services and do main expertise in key industry verticals. (http://www.tcs.com)\r\nScope\r\nIncludes discussion of advice regarding a strategic compact with Cisco Discussion includes explanation of strategic federation and points are raised in similitude to knowledge management. Continues to talk about the current weaknesses in Tata Consultancy Services approach to knowledge management. This separate is helped by many examples from external resources. Finally solutions on how these weaknesses can be improved are been mentioned. Furthermore this section is supported by many examples and the examples gain been referenced.\r\nStrategic attachments with Cisco\r\nStrategic alliance is an agreement for cooperation among two or more independent firms to work unneurotic toward common objectives. (http://www.businessdictionary.com) It is a preparation between two companies that perplex decided to share resources to undertake a specific, mutually beneficial project. A strategic alliance is less involved and less permanent than a joint venture, in which two companies typically syndicate resources to create a separate business entity. In a strategic alliance, each company maintains its self-reliance while gaining a new opportunity.\r\nA strategic alliance could help a company separate a more effective process, expand into a new market or rise an avail over a competitor, among other possibilities. (http://www.investopedia.com) Investopedia explains ‘Strategic adhesion’\r\nFor example, an oil and natural gas company susceptibility form a strategic alliance with a research laboratory to develop more commercially viable recovery processes. A clothing retailer might form a strategic alliance with a single clothing man ufacturer to verify consistent quality and sizing. A major(ip) website could form a strategic alliance with an analytics company to improve its marketing efforts. (http://www.investopedia.com) Knowledge Management can make a significant difference between current or successful ventures of any organization in a world of accelerating change. Knowledge Management provides the baron to connect and cooperate complex ideas efficiently and can be beneficial even to expand when use strategic alliances.\r\nTo make Knowledge Management work in an organization it must be grounded in the realities of the business needs and drivers, and aligned to the spoken communication of organizational objectives, which this case TCS requires for the expansion of their organization. It should not be seen as an optional or marginal activity however as part of the organizational essential need, implant in their business process, which is full(prenominal)ly relevant in their solutions.\r\nCurrent weakne sses in TATA services\r\nStrategic alliance can cause major problems if not handled properly. As part of the start of the alliance, TCS ache to incorporate Cisco’s Data focalise technologies, with TCS’ industry-leading IT services, business solutions and outsourcing. The utilise will focus on helping guests develop next-generation virtualized data centers and achieve great useable and susceptibility efficiency. The companies will also explore new networking innovations to turn the needs of large and microscopic businesses for IT services. One of the main concerns was over the alignment of short term and long term goals of both organizations and the value of strategic alliance in the current downturn in global markets. Most staff will need genteelness to adjust to the new systems.\r\nThe two companies want to cooperatively come up with and supply information engineering science service solutions to clients that will help their businesses build next-generat ion data centers by taking advantage of the network as a platform. The two companies are spread out in a wide range of countries and out-of-pocket to this there are a lot of colloquy issues. Tata Consultancy plans to build a new technology do focused on Cisco’s industry-leading data center networking and security solutions. The companies also announced the formation of a Cisco Technology Lab at the TCS campus in Chennai, India. These all add up to spare costs but have to be through to train staff into the new systems Cisco and TCS have to develop solutions that determine the infrastructure and network requirements of global corporations.\r\nboth companies have to invest in skills ripening and preparation labs to provide an end-to-end solution to meet customer requirements. As part of the new practice, TCS will incorporate Cisco’s Data Centre 3.0 technologies, with TCS’ industry-leading IT services, business solutions and outsourcing. The practice will foc us on helping customers develop next-generation virtualized data centers and achieve greater operational and energy efficiency. The companies will also explore new networking innovations to address the needs of large and small businesses for IT services. â€Å"Customers are demanding greater dynamism from their IT infrastructure and application environment to address current challenges and to capitalize on opportunities whenever and wherever they emerge,” said Mr. N Chandrasekaran, chief operate officer and executive director of TCS. â€Å"This strategic alliance will take advantage of Cisco’s industry-leading data center networking solutions and TCS’ global network delivery model to help our customers increase the efficiency and lightsomeness of their IT operations.” (http://blog.topitconsultant.com)\r\nAlso some concerns were about improving operational efficiency and productivity, enable business agility, and improve endeavor knowledge.\r\nImproveme nt on the weaknesses\r\nThe two organizations came up with a lot of strategies, that is plan of action that channels the two organization’s resources so that it can effectively contraryiate itself from competitors, accomplish distinctive goals, and achieve higher(prenominal) performance. Managers develop strategies based on the organization’s strengths and weaknesses, and evaluation of opportunities and threats. The Managers primarily make decisions about the firm’s activities, and the development and allocation of resources devoted to these.\r\nThe TCS-Cisco strategic alliance enables end-to-end IT infrastructure services, united with self-assurance services, and IT application services enabling seamless system integration of Cisco products. Cisco and TCS plan to develop go-to-market solutions that meet the infrastructure and network requirements of global corporations. Both companies will invest in skills development and training labs to provide an end-to-en d solution to meet customer requirements. Cisco has recognized the low-cost advantage of in operation(p) in India as well as high pool technology talent and expertise. Tata consultancy services already provide IT consultancy services to a large enumerate of countries.\r\nThe company offers some of the most complex applications and next generation IT infrastructures in the world. Tata consultancy services’ in-depth knowledge of contrastive business domains combined with its technological skills makes it a a very competent organization. One major improvement is that they use various strategies to improve knowledge management they use one-third main strategies or as they call it â€Å"the three pillars of knowledge management”, which are people, process and technology. In terms of people one of the key values is learning and sharing.\r\nThe company has introduced three world-classs to promote a greater learning culture. send-off is the proactive employee engagement program which allows senior managers to have face to face meetings with employees across various functions and grades. The other initiative has promoted a share care grow culture and and encouraged individuals to advance their own ideas and proclamation ideas at local level. Finally the last initiative was professional excellence role enhancement will power culture personal growth employee and learning.\r\nTata consultancy services has some other training hub in addition to others as well to further train new recruits in different aspects of software engineering, quality systems and different technologies which is a major improvement. The training included soft-skills development such as leadership and teamwork. The trainers were drawn from different parts of the business with significant subject expertise and experience. Tata consultancy services have also made training centers overseas in line with its global expansion. Also Tata consultancy services have developed a number of ICT interventions to increase knowledge sharing. Some of the main improvements to help with the strategic alliance are to advance knowledge, learning, and skills development.\r\nConclusion\r\nThe purpose of this essay was to answer the questions from the â€Å"Tata Consultancy Services (India)” case study. The essay started by mentioning a short description of the history of the two companies. The discussion included advice regarding a strategic alliance with Cisco. Two of the key elements of this case study which were discussed. The current weaknesses in Tata Consultancy Services with an approach to knowledge management and the improvements that are made to eliminate these weaknesses have been mentioned\r\nIn the discussion, strategic alliance was explained by definition and examples provided as well to justify. The advice to knowledge management issues has been discussed. The planning and concepts are communicated and a detailed answer is written to discuss facts with the u se of external sources and these have been referenced. Towards the end after all the points been considered, improvements with the linking to knowledge management have been advised.\r\nAs per the objectives of this essay, the current weaknesses in Tata Consultancy Services with an approach to knowledge management and the improvements that are made to eliminate these weaknesses are discussed.\r\nReferences\r\n. 2013. . [ONLINE] Available at:http://www.tcs.com/resources/Pages/filterResults.aspx?topic=Services_Consulting& symbol=Case%20Study. [Accessed 16 April 2013]. Cisco Systems †About Cisco Systems Networking. 2013. Cisco Systems †About Cisco Systems Networking. [ONLINE] Available at:http://compnetworking.about.com/od/cisconetworking/p/cisco-systems.htm. [Accessed 16 April 2013]. IT Consultants’ Blog at TopITconsultant.com . 2013. IT Consultants’ Blog at TopITconsultant.com . [ONLINE] Available at:http://blog.topitconsultant.com/ mob/TATA-Consultancy-Ser vices.aspx. [Accessed 09 May 2013]. Mohammad Masrurul, M 2012, ‘An Overview of Strategic Alliance: private-enterprise(a) Advantages in Alliance Constellations’, Advances In Management, 5, 12, pp. 22-31, Business root Complete, EBSCOhost, viewed 9\r\n'